Whistleblowing: Speak Up Safely

At iXAfrica, we are committed to maintaining the highest standards of integrity, transparency, and accountability. Our whistleblowing platform is designed to provide a safe and confidential space for employees, partners, and stakeholders to report any concerns about unethical or illegal behavior.

What Can Be Reported?
We encourage you to report any concerns related to:

  • Fraud or financial misconduct.
  • Harassment, discrimination, or workplace bullying.
  • Bribery or corruption.
  • Violations of laws or regulations.
  • Misuse of company resources or confidential information.
  • Any other unethical or improper conduct.

 

How to Report?
We offer several secure and confidential channels for reporting:

  1. Online Reporting Form: Leave your message anonymously on our chat application
  2. Dedicated Email: Send your concerns to info@ixafrica.co.ke on add subject line write “WHISTLE BLOWING”
  3. Hotline: Call us at +254 793 973 584 (available 24/7).

 

Anonymity and Confidentiality
We understand the importance of protecting your identity. You can choose to remain anonymous, and all reports will be handled with the utmost confidentiality.

What Happens Next?
Acknowledgment: You will receive confirmation that your report has been received (if contact information is provided).

Investigation: Your concern will be reviewed and investigated by an independent team.
Outcome: Appropriate action will be taken based on the findings of the investigation.

Protection Against Retaliation
We have a strict policy against retaliation. Whistleblowers are protected by law and company policy when they report concerns in good faith.

Your Role in Our Commitment
By speaking up, you help us build a safer, more ethical workplace and ensure that we continue to uphold our values. Thank you for your courage and commitment to integrity.